A CHOCOLATE bar has been urgently recalled by a major supermarket over fears it contains “metal fragments”.
Sainsbury’s has issued a warning to its customers telling them not eat its Belgian milk chocolate and to return any bar bought to their nearest store.
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The recall affects the Belgian Milk Chocolate Honeycomb Pretzel 150g bar, with best before dates before the end of April.
Customers who have already bought the chocolate have been urgently advised to return the confectionery for a full refund.
The supermarket giant said: “If you have purchased the above product with the affected batch code, please do not consume this product and instead return it to any Sainsbury’s store for a refund.”
An urgent recall was issued when metal fragments were discovered in some of the products.
Sainsbury’s customers have been reassured however, that no other products have been affected by this issue.
In a post on its website, the supermarket apologised to customers for “any inconvenience caused”.
For any further information, shoppers have been asked to contact Sainsbury’s Careline team on 0800 636 262.
This comes just hours after an urgent recall was issued over a popular Spanish-style crisp that could pose a health risk.
3D Trading is recalling Ruffles Sabor a Jamon Crisps due to unlabelled allergens.
Notices that explain to customers why the product is being recalled and what to do next will be displayed in stores that sell the item.
Anyone who has bought the product and has an allergy to milk, milk constituents, and/or soya, must not eat the product, the Food Standards Agency recommends.
Instead, they should return it to the store from where it was bought for a full refund.
3D Trading recalled Ruffles Sabor a Jamon Crisps due to unlabelled allergens.
Notices that explain to customers why the product is being recalled and what to do next will be displayed in stores that sell the item.
Anyone who has bought the product and has an allergy to milk, milk constituents, and/or soya, must not eat the product, the Food Standards Agency recommends.
Instead, they should return it to the store from where it was bought for a full refund.
Your product recall rights
Chief consumer reporter James Flanders reveals all you need to know.
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item
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