The Lahore Electric Supply Company (LESCO) is set to launch a new mobile application, allowing consumers to submit their own electricity meter readings.
The initiative, titled Apna Meter, Apni Reading, was announced by LESCO Chief Executive Officer Ramzan Butt during a recent address at the Lahore Chamber of Commerce and Industry.
While further technical details and visuals of the app remain undisclosed, the official launch is expected soon. The project aims to increase transparency and reduce billing disputes.
In his remarks, Butt underscored the critical role of the energy sector in national stability. “There is a growing consensus that the survival of the country depends directly on the viability of the power sector,” he said.
He stated that a Rapid Response Force has been deployed to ensure quick restoration of electricity in the event of weather-related outages or other disruptions.
Addressing concerns of overbilling and faulty readings, Butt dismissed such claims, asserting that consumer complaints are being actively resolved. “Lesco is addressing all concerns, including meter replacements and new connections, at consumers’ doorsteps,” he said.
He further stressed the importance of business leaders, noting that their energy consumption drives economic momentum. “The role of the business community in supporting the power sector is indispensable,” he added.
To curb industrial disruptions, Butt said directives have been issued to prevent tripping incidents on industrial feeders. He also responded to concerns about First Information Reports (FIRs), assuring stakeholders that Lesco is implementing safeguards to prevent undue legal action.
On meter malfunctions, he acknowledged that some issues arise due to lack of awareness among industrial users. “Responsibility for meter monitoring has been reassigned to meter readers to address this gap,” he said.
LESCO also confirmed that there are no material shortages affecting operations at present.
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